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Refractory, Construction and Building, Goonvean Fibres has a range of products for reinforcing a variety of applications

Job Description

Goonvean Fibres: Customer Service Advisor

Goonvean Fibres is a world leader in short cut fibre, exporting high quality fibres accredited to IATF 16949. Operating in Honiton, the company is nearing completion of a new 5,000sqm manufacturing facility in Cullompton, where the business will be relocating to early 2019.

Working within the customer service department, the role will develop with training to have an understanding of order processing for a wide range of global customers. The role will include: customer communication, processing orders, invoicing, debtors review, preparing despatch paperwork, coordinating on freight and scheduling.

Skills, Knowledge & Experience


  • An understanding of order processing
  • An understanding of office administration
  • An understanding of SAGE software
  • Good understanding of Microsoft Office applications


  • Salary £18,000 to £20,000 dependent on experience
  • 37.5 hour week Monday to Friday
  • Normal working hours 08.30 – 16.30 hrs daily
  • 25 days holiday per calendar year, plus Bank holiday
  • Tea & Coffee provided
  • Free parking
  • Excellent working culture
Start date: ASAP
To apply please email with your CV and covering letter.